Legal Aspects
Privacy Policy
Last updated: November 10, 2026
This Privacy Policy describes how Pitanga Travel (hereinafter referred to as the "Company", "we", "our") collects, uses, stores, and protects the personal data of users (hereinafter referred to as the "User", "you") when using the pitanga.travel website (hereinafter referred to as the "Website").
01
What data we collect
We collect personal data necessary for organizing and conducting expeditions: Basic information: First and last name, date of birth, gender, passport series and number (for booking tickets, permits, and issuing insurance). Contact details: Email address, phone number, residential address. Safety and emergency data: Health information (allergies, chronic conditions, physical fitness level — if necessary), emergency contact details. Technical data: IP address, browser type, cookie data, and page visit statistics.
01
What data we collect
We collect personal data necessary for organizing and conducting expeditions: Basic information: First and last name, date of birth, gender, passport series and number (for booking tickets, permits, and issuing insurance). Contact details: Email address, phone number, residential address. Safety and emergency data: Health information (allergies, chronic conditions, physical fitness level — if necessary), emergency contact details. Technical data: IP address, browser type, cookie data, and page visit statistics.
02
Purposes of data collection
We use your personal data solely for: Booking arrangements, purchasing tickets, obtaining permits to visit protected natural areas, and issuing insurance policies. Communicating with you regarding expedition preparations and route coordination. Ensuring the safety of participants during the expedition. Invoicing, processing payments, and accounting. Sending informational and marketing newsletters (only with your prior consent).
02
Purposes of data collection
We use your personal data solely for: Booking arrangements, purchasing tickets, obtaining permits to visit protected natural areas, and issuing insurance policies. Communicating with you regarding expedition preparations and route coordination. Ensuring the safety of participants during the expedition. Invoicing, processing payments, and accounting. Sending informational and marketing newsletters (only with your prior consent).
03
Transfer of data to third parties
We do not sell or share your data with third parties for commercial purposes. Data transfer is only possible to: Partners and contractors: Insurance companies, guides, transportation companies, national parks, and border services, if necessary to organize the expedition. Emergency services: In the event of a threat to a participant's life or health. By law: In cases provided for by applicable legislation.
03
Transfer of data to third parties
We do not sell or share your data with third parties for commercial purposes. Data transfer is only possible to: Partners and contractors: Insurance companies, guides, transportation companies, national parks, and border services, if necessary to organize the expedition. Emergency services: In the event of a threat to a participant's life or health. By law: In cases provided for by applicable legislation.
04
Data Storage and Protection
We take the necessary organizational and technical measures to protect your data from unauthorized access, loss, or alteration. Data is stored on secure servers for the period necessary to fulfill the purposes specified in this Policy, or as required by law.
04
Data Storage and Protection
We take the necessary organizational and technical measures to protect your data from unauthorized access, loss, or alteration. Data is stored on secure servers for the period necessary to fulfill the purposes specified in this Policy, or as required by law.
05
User Rights
You have the right to: Request access to your personal data and receive a copy of it. Request the correction of inaccurate or outdated data. Withdraw your consent to data processing and request its deletion (except where retention is required by law or is necessary to fulfill an active contract). Opt out of receiving marketing communications at any time.
05
User Rights
You have the right to: Request access to your personal data and receive a copy of it. Request the correction of inaccurate or outdated data. Withdraw your consent to data processing and request its deletion (except where retention is required by law or is necessary to fulfill an active contract). Opt out of receiving marketing communications at any time.