Legal
Terms of Use
Last updated: November 10, 2026
Welcome to the Pitanga Travel website. By using our Site and booking expeditions, you fully agree to these Terms of Use. Please read them carefully.
01
Subject of the Agreement
The company provides information about expeditions, tours, and routes, and also offers the opportunity to book spots on expeditions through the Website or in person.
01
Subject of the Agreement
The company provides information about expeditions, tours, and routes, and also offers the opportunity to book spots on expeditions through the Website or in person.
02
Booking
A spot on the expedition is only considered reserved after payment of the deposit and confirmation from the Company.
02
Booking
A spot on the expedition is only considered reserved after payment of the deposit and confirmation from the Company.
03
Payment
Full payment for the expedition must be made within the timeframes specified in the individual contract or itinerary description (usually no later than 14 days before the start date).
03
Payment
Full payment for the expedition must be made within the timeframes specified in the individual contract or itinerary description (usually no later than 14 days before the start date).
04
Cancellations and Refunds
If a booking is cancelled at the Participant's initiative, the amount of the Company's actual expenses incurred (non-refundable tickets, hotel reservations, permit processing) will be withheld. * Detailed refund conditions in the event of trip cancellation are governed by the individual Service Agreement.
04
Cancellations and Refunds
If a booking is cancelled at the Participant's initiative, the amount of the Company's actual expenses incurred (non-refundable tickets, hotel reservations, permit processing) will be withheld. * Detailed refund conditions in the event of trip cancellation are governed by the individual Service Agreement.
05
Expedition specifics and risks
Expeditions take place in remote, hard-to-reach areas and may involve increased physical exertion, unpredictable weather conditions, and infrastructural limitations. By joining the expedition, the Participant acknowledges and accepts the unique nature of active and adventure tourism. The Company reserves the right to alter the route or itinerary of the expedition to ensure the safety of participants in the event of adverse weather conditions, natural disasters, or other force majeure circumstances.
05
Expedition specifics and risks
Expeditions take place in remote, hard-to-reach areas and may involve increased physical exertion, unpredictable weather conditions, and infrastructural limitations. By joining the expedition, the Participant acknowledges and accepts the unique nature of active and adventure tourism. The Company reserves the right to alter the route or itinerary of the expedition to ensure the safety of participants in the event of adverse weather conditions, natural disasters, or other force majeure circumstances.
06
Participant Requirements
The Participant must provide accurate information regarding their health status, experience, and physical fitness. The Participant is required to follow all safety regulations and instructions from the expedition leader (guide), as well as respect local laws and traditions. The expedition leader reserves the right to remove the Participant from the route without any refund if their behavior jeopardizes the safety of the group or grossly violates discipline.
06
Participant Requirements
The Participant must provide accurate information regarding their health status, experience, and physical fitness. The Participant is required to follow all safety regulations and instructions from the expedition leader (guide), as well as respect local laws and traditions. The expedition leader reserves the right to remove the Participant from the route without any refund if their behavior jeopardizes the safety of the group or grossly violates discipline.
07
Disclaimer
The company is not responsible for delays or route changes caused by third-party actions (airlines, border control), weather conditions, or other force majeure circumstances. The company is not liable for participants' personal belongings lost or damaged during the trip. Each participant is strongly recommended (or required, depending on the itinerary) to have medical insurance covering emergency evacuation and search and rescue operations.
07
Disclaimer
The company is not responsible for delays or route changes caused by third-party actions (airlines, border control), weather conditions, or other force majeure circumstances. The company is not liable for participants' personal belongings lost or damaged during the trip. Each participant is strongly recommended (or required, depending on the itinerary) to have medical insurance covering emergency evacuation and search and rescue operations.
08
Intellectual Property
All materials on the Website (texts, photographs, logos, design elements, itinerary programs) are the intellectual property of the Company. Any copying, distribution, or use of these materials without the prior written consent of the Company is prohibited.
08
Intellectual Property
All materials on the Website (texts, photographs, logos, design elements, itinerary programs) are the intellectual property of the Company. Any copying, distribution, or use of these materials without the prior written consent of the Company is prohibited.
09
Change of terms
The Company reserves the right to unilaterally modify these Terms. Changes become effective upon their publication on the Website.
09
Change of terms
The Company reserves the right to unilaterally modify these Terms. Changes become effective upon their publication on the Website.